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CustomerFocus Pro app for iPhone and iPad


4.2 ( 3952 ratings )
Business
Developer: NTT DATA Business Solutions AG
Free
Current version: 1.5.6, last update: 7 years ago
First release : 09 Dec 2014
App size: 30.15 Mb

Simplified offline use of CRM features on your iPad

The "it.mobile CustomerFocus Pro” App enables the mobile use of your existing SAP CRM system - efficiently and on the way to Customers. At any time relevant information can be requested on an iPad device, and results of a customer meeting are recorded.

 The Tracking of all relevant Activities and Opportunities at Customer level gets simple from now on.

Highlights:
- Access to advanced process-specific CRM information
- Main functions of CRM needed for field staff on iPads are covered
- Improved user experience with iOS 7

New Key Features of the App:
- Search functions for off- and online Data
- Work with Marketing Attributes
- Change Activities
- Create and Change Opportunities
- Display Quotations
- Upload Attachments for Accounts, Activities and Opportunities
- Enhance the app with Custom Fields
- Create CRM related Surveys with it.mobile InfoCollector

Basic Features:
- Show Accout basic Data
- Display and Create Contact Partners

- Create and Show a CRM Customer FactSheet

- Show Activities and Opportunities related to an Account


Technical Requirements:
This app requires the necessary mobile services to be implemented by your IT department to access the appropriate backend SAP CRM system data.

Authorizations:
This app leverages existing SAP authorizations and when connected to an SAP backend system, users will only have access to view authorized content on their devices.

Note: You can try out the app first using sample data.