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CustomerFocus Pro


4.2 ( 3952 ratings )
Économie et entreprise
Développeur NTT DATA Business Solutions AG
Libre

Simplified offline use of CRM features on your iPad

The "it.mobile CustomerFocus Pro” App enables the mobile use of your existing SAP CRM system - efficiently and on the way to Customers. At any time relevant information can be requested on an iPad device, and results of a customer meeting are recorded.

 The Tracking of all relevant Activities and Opportunities at Customer level gets simple from now on.

Highlights:
- Access to advanced process-specific CRM information
- Main functions of CRM needed for field staff on iPads are covered
- Improved user experience with iOS 7

New Key Features of the App:
- Search functions for off- and online Data
- Work with Marketing Attributes
- Change Activities
- Create and Change Opportunities
- Display Quotations
- Upload Attachments for Accounts, Activities and Opportunities
- Enhance the app with Custom Fields
- Create CRM related Surveys with it.mobile InfoCollector

Basic Features:
- Show Accout basic Data
- Display and Create Contact Partners

- Create and Show a CRM Customer FactSheet

- Show Activities and Opportunities related to an Account


Technical Requirements:
This app requires the necessary mobile services to be implemented by your IT department to access the appropriate backend SAP CRM system data.

Authorizations:
This app leverages existing SAP authorizations and when connected to an SAP backend system, users will only have access to view authorized content on their devices.

Note: You can try out the app first using sample data.